How do I reset my password on 1app?


Have you forgotten your password on 1app?  Don’t worry, all is not lost.   Go to and click on the Login button.   Scroll down to the Forgot Password link and click on the Reset it here.

It’ll take you to the next page where you can choose how you’ll like to reset it(Email or Phone Number)

Clicking on the ‘Send via Phone’ link will take you to the page where you will input your Phone number and a recovery link will be sent to your phone.

Alternatively, you can click on the ‘Send via Email’ link and it’ll take you to the page where you can enter the email you registered with and a recovery link will be sent to your email address.

Follow the easy steps to recover your password and account on 1app.   

NB: Do not share your account password with anyone.

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